ICT, the heart of our business
The PFF Group is the connecting link between you, the customer, and the quality products from our worldwide manufacturers. In today’s dynamic world, fast and adequate communication is of vital importance in this respect. That is why we use in-house developed e-business technology that is above industry standards, and perfectly tailored to the demanding environment in which we operate. This ensures fast and flawless transactions, while at the same time improving our performance and quality.
Connectivity and security
All locations of the PFF Group are linked together in a corporate network, providing our employees with quick and efficient access to all relevant data. This results in short lead times and greater delivery reliability. Our network is optimally protected and managed internally, thereby ensuring maximum security and discretion.
The PFF Group offers you a user-friendly online customer portal through which you have access to product certificates at any time and from any location, both from the office and on-site. In addition, you can view online the status of your orders and progress reports, and send and receive documents and specifications. And, not insignificant, we offer you tailor-made solutions for linking up our customer portal to your own back office systems.
ICT is our permanent focus
As you can see, information technology is the heart of our business and is also indispensable to our ambition of continually improving our level of service. It is therefore logical that the PFF Group aims to embed information technology ever deeper into our business processes and to continue introducing innovations to our information flow.